Cancellation & Refund

Schooliform allows cancellation of online orders within 24 hours of order placement, unless the order has already been processed and shipped.

Please note:
Depending on the order processing status, cancellation requests may be denied.

Cancellation Over Call

To cancel your order, contact our Customer Care at:

📞 +91-9353236840

Kindly provide:

  • Your Order Number

  • Reason for cancellation

  • Preferred refund method (Store Credit or Refund to original payment method)

Cancellation Over Email

You can also request cancellation via email.

📧 info@schooliform.com

Subject Line: Cancel My Order

For faster processing, please mention:

  • Order Number

  • Reason for cancellation

  • Callback number

REFUND POLICY

Refunds for cancelled and returned orders are processed through the following modes:

1. Refund to the Source

  • The refund will be credited back to the original payment method used.

  • Refund processing time: 7–15 working days.

  • Once initiated, the bank may take additional time to reflect the amount in your account.

2. Bank Transfer

  • Applicable for Cash on Delivery (COD) orders.

  • Refund will be processed via bank transfer.

  • Refund will be initiated only after the returned product is received at our/seller’s warehouse and verified as per return policy.

  • Processing time: 15 working days after recovery of goods.

Refunds in Case of Exchange

  • No monetary transaction is involved in exchanges.

  • Exchange is treated as a replacement of the item.

  • Products must be returned in new and good condition.

  • In case of any delay from Schooliform, you will be notified accordingly.

TIME FOR REFUND

  • Once your cancellation request is approved, refunds will be initiated within 48 hours.

  • After initiation, banks may take additional time due to standard transaction delays (outside Schooliform’s control).

  • Schooliform’s liability is limited to the refund amount only.

TRANSACTION SECURITY

We assure you that all online transactions (credit/debit card and net banking) are processed through secure and trusted payment gateways.

  • Your bank details are safe and secure.

  • Information will not be misused or shared with any third party.

  • Refund status notifications will be sent via SMS and Email.

NEED HELP?

For any questions related to refunds and returns, please contact:

📧 info@schooliform.com